Introduction
Amjad & Hazli ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our accounting and financial services.
By accessing our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for our services or create an account
- Request a consultation or quote
- Subscribe to our newsletter or blog
- Contact us via email, phone, or contact forms
- Engage our accounting, tax, or advisory services
This information may include:
- Name and contact details (email address, phone number, mailing address)
- Business information (company name, registration number, industry)
- Financial records and documents necessary for providing our services
- Tax identification numbers and related documentation
- Banking and payment information
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our accounting and financial services
- Process transactions and send related information
- Respond to your inquiries and provide customer support
- Send administrative information, updates, and promotional materials
- Comply with legal and regulatory requirements
- Detect, prevent, and address technical issues or fraudulent activities
- Analyze usage patterns to improve our website and services
Data Protection and Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Secure access controls and authentication mechanisms
- Regular security assessments and updates
- Employee training on data protection practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., cloud storage, accounting software providers)
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
- Professional Obligations: As chartered accountants, we may be required to share information with regulatory bodies such as the Malaysian Institute of Accountants (MIA) or Inland Revenue Board (LHDN)
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. For accounting and tax records, we typically retain information for a minimum of seven (7) years as required by Malaysian law.
Your Rights
Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the right to:
- Access your personal data held by us
- Request correction of inaccurate or incomplete personal data
- Withdraw consent for processing of your personal data
- Request limitation of processing in certain circumstances
To exercise any of these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Amjad & Hazli
Email: [email protected]